Platform architecture
A layered architecture from experience to enterprise sources. Tap a layer to expand it — and watch a request flow down the stack.
01
Experience layer
Modern chat, result views, approval controls and executive summaries.
02
Agent orchestration
Interprets intent, plans steps, calls tools and prepares responses.
03
Tool layer
Reusable functions for query, draft, notify, escalate and update workflows.
04
Data services
Normalises data from HR, CRM, case and policy systems.
05
Governance
Audit trail, approval gates and explainable recommendations.
06
Integrations
Designed for Workday, Salesforce, SAP, ServiceNow and enterprise APIs.
Architecture review with our team
We will map Alttwork against your systems of record, identity provider and approval policies.